Privacy Policy

Last Updated: 22 November 2025

This Privacy Policy explains how UK Cleaning, Gardening & Maintenance Services (trading as “UK Home Services”) collects, uses, and protects your personal information. We are committed to protecting your data and complying with the UK GDPR and Data Protection Act 2018.

1. Who We Are

Legal Business Name: UK Cleaning, Gardening & Maintenance Services

Trading Name: UK Home Services

Email: hello@privclean.com

Website: ukcleaninggardeningmaintenance.privclean.com

2. Information We Collect

We may collect the following information:

• Name
• Phone number
• Email address
• Address / Postcode
• Service details and notes you provide
• IP address, browser type, device information
• Cookies and usage data

3. How We Use Your Information

Your information is used to:

• Provide quotes and respond to enquiries
• Book services and arrange appointments
• Assign work to subcontractors
• Improve customer service and communication
• Send confirmations and follow-ups
• Maintain website security and performance
• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Trusted subcontractors performing work on our behalf
• Technology providers such as CRM systems or email providers
• Legal authorities if required

All third parties must comply with strict confidentiality rules.

5. Legal Basis for Processing

We process data based on:

• Contractual necessity – to provide services
• Legitimate interest – to run and improve our business
• Legal obligation – compliance and record-keeping
• Consent – for optional marketing

6. Data Storage & Security

We store data securely using encrypted systems and cloud-based tools. Access is restricted and monitored. Data is kept only as long as necessary.

7. Your Rights

You have the right to:

• Access your data
• Request corrections
• Request deletion
• Object to processing
• Restrict processing
• Receive a copy of your data

To exercise your rights, email: hello@privclean.com

8. Cookies

We use cookies to improve the website, analyse usage, and enhance your experience. You can manage cookies in your browser settings.

9. Third-Party Links

External websites linked from our site are not controlled by us, and we are not responsible for their privacy policies.

10. Policy Updates

We may update this policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

If you have questions about this policy or wish to make a data request, contact:

Email: hello@privclean.com

Business Name: UK Cleaning, Gardening & Maintenance Services

Trading As: UK Home Services